PREMIUM COMPANIONSHIP & SUPPORT
For adult children who can't be there every day, but can't stop worrying either.
One hand-matched, DBS-checked companion for your parent, every week. From £650/month.
DBS-checked companions · Fully insured service · Available across London & surrounding areas
Why families choose GoodCompany
Every match goes through the same process: personality, interests and pace, checked and paired by us before anyone ever meets your parent.
GoodCompany manages the matching, vetting, coordination and insurance, so families do not have to arrange those things themselves.
That’s the mechanism behind “the same person, every week” - not a rotating roster, but a relationship we build deliberately from the start.
Good company. Fuller Lives.
The Matching Process
STEP 1
The Phone Call
It starts with a phone call with your Companion Coordinator.
We get to know your parent: their personality, interests, routine, what you have started noticing, and the kind of support that would actually help.
No commitment. Just a conversation to work out whether GoodCompany is the right fit.
STEP 2
Onboarding Fee
If everyone would like to move forward, the one-off £250 family onboarding fee is paid.
This covers the work involved in getting to know the family, beginning the matching process and arranging the introduction.
STEP 3
The Match
Within 5 to 7 working days, you will typically receive a matched companion's profile.
They are selected based on personality, interests and practical fit, not simply who is available.
Every companion is personally interviewed, identity-checked and DBS-checked before they are ever put forward.
STEP 4
The Introduction
If you'd like to move forward, we set up a 30–60 minute call or Zoom with your parent, you, and their matched companion - a chance for everyone to actually get to know each other before anything's confirmed.
Nobody commits to a stranger. You meet first, decide after.
STEP 5
The Follow-Up
After the introduction, your Companion Coordinator checks in.
We talk about how it went, whether your parent would like to start, and what the arrangement should look like in practice: hours, visit frequency and the right package for your situation.
No pressure either way.
STEP 6
Ongoing Support
Once visits begin, we stay involved.
We check that the match still feels right and adjust things if circumstances change.
You are not locked in. If the match is not working, we can find someone better suited, or you can pause or stop altogether.
Who The Service is For
Later-life adults, who want:
- Real conversation, not small talk, an actual relationship
- Someone to share an activity, outing or part of their week with
- To stay social without feeling like they're being "looked after"
- Familiarity, the same person getting to know them over time
- To continue living life on their terms, with more support and connection around them
Adult children & loved ones, who want:
- To know their parent is genuinely okay, not just accounted for
- Someone they can trust completely with someone they love
- Support for the weeks they cannot visit, without stepping back from their parent's life
- Peace of mind that is not dependent on their own schedule
- To see their parent enjoying life, not simply getting by
Who This Isn't For
We're not the right fit if you are looking for:
- Personal care, including washing, dressing or toileting
- Medical or nursing care
- Medication management or administration
- Someone to take over household tasks or run the home on your parent's behalf
- Emergency, overnight or round-the-clock support
GoodCompany can sit alongside an existing care arrangement. Our companions simply do not provide the personal or medical care element themselves.
Meet Our Companions
Maddy
Entrepreneur and business owner.
Interests: Sport, psychology and a good conversation
Daniel
IT Technician
Interests: Health & Wellness, DIY projects, Botany
Lauren
Speech & Language Therapy graduate
Interests: Fashion, sewing, photography and cooking
Mallu
Dentist Receptionist
Interests: Cats, museums and discovering new places around the city
Amine
Software engineer
Interests: Exercise, exploring new places, dancing and travel
Cynthia
Dietetics & Nutrition Science Student
Interests: Cooknig/Baking, family
The GoodCompany Standard
What every GoodCompany family receives:
✓ The same companion every week, so familiarity can build over time
✓ A companion personally matched around your parent's personality, interests, communication style and practical fit
✓ Personally interviewed, identity-checked and DBS-checked companions
✓ An insured service, with GoodCompany maintaining appropriate business liability cover
✓ Direct access to your Companion Coordinator whenever you have a question or concern
✓ Regular check-ins to make sure the match is working and your parent feels comfortable
✓ Support arranging the introduction before anything is confirmed
✓ Visits shaped around your parent rather than a fixed checklist
✓ Flexibility around visit length and frequency within your monthly hours
✓ The Rematch Promise, if the fit is not right, we will find someone better suited at no extra cost
✓ Ongoing support if your parent's circumstances change
✓ No contract lock-in, pause, adjust or stop at any time
✓ A consistent point of contact for your family
Our Guarantee
The Rematch Promise
If the match is not right, we will find another companion at no extra cost, for as long as it takes to get it right.
Our Monthly Plans
Gentle Start
A familiar companion becoming part of their week.
✓ One hand-matched, DBS-checked companion
✓ Typically one visit each week
✓ Visit summaries for the family
✓ Monthly family check-in
✓ Visits shaped around their interests and routine
✓ An insured service, with GoodCompany maintaining appropriate business liability cover
✓ Everything included in the GoodCompany Standard
Best for: someone who would benefit from more regular company and something consistent to look forward to.
8 hours of companionship per month
Typically four 2-hour visits
£650/month
Steady Support
More time together, with greater flexibility around everyday life.
✓ Everything in Gentle Start
✓ Longer visits for outings, activities or appointments
✓ More detailed family updates
✓ Greater flexibility to rearrange or reshape monthly hours
✓ Priority support with visit arrangements
✓ Quarterly support review
✓ More time for shared routines, hobbies and getting out of the house
Best for: someone who would benefit from a stronger weekly rhythm, more time outside the home or a little more support staying engaged and connected.
12 hours of companionship per month
Typically four 3-hour visits
£850/month
Regular Support
A more involved presence in their week, with additional support for the family too.
✓ Everything in Steady Support
✓ More frequent family check-ins
✓ Priority rescheduling when plans change
✓ More proactive coordination around their weekly routine
✓ Greater flexibility to divide hours across the month
✓ More scope for outings, activities and longer days together
✓ Ongoing support to shape visits as their needs and interests change
Best for: someone who would benefit from companionship being a more regular part of their week, or whose family wants greater continuity, communication and reassurance.
16 hours of companionship per month
Typically four 4-hour visits or eight 2-hour visits
£1,050/month
Need more than this?
We can arrange support from 24 hours/month upwards, depending on location, availability and what would genuinely help your parent.
For families needing more regular support, we can build a more tailored monthly arrangement around their routine.
A one-off £250 family onboarding fee applies to all plans.
The GoodCompany Access Fund
The GoodCompany Access Fund helps create funded places for independent older adults who would benefit from regular companionship and support but may not be able to afford a private plan.
It is made possible by contributions from individuals, businesses and community partners who want to help fund access to GoodCompany.
Whether you are looking for funded support for yourself or someone else, or interested in contributing to the fund, get in touch and tell us a little about your situation.
FAQ
Is this a care service?
No. GoodCompany provides companionship and light everyday support, not personal or medical care.
GoodCompany can also be used alongside an existing care arrangement. If your parent receives help with things like washing, dressing or medication from a carer, that does not automatically mean GoodCompany isn't suitable. We simply need to make sure their needs during GoodCompany visits can be safely supported within our non-care service.
What actually happens during a visit?
Whatever suits your parent: conversation, a shared activity, a walk, an errand, or simply time together at home.
It is shaped around what they enjoy, not a fixed checklist.
Will my parent see the same person each time?
Yes. We match one companion to your parent, and that is who visits each time, not a rotating roster.
What if my parent doesn't like their companion?
Just tell us.
We will find someone better suited at no extra cost. There is no lengthy process and no penalty for saying it is not working.
How are companions vetted?
Every companion is personally interviewed, identity-checked and DBS-checked before they are ever matched with a client.
How is the companion chosen?
On personality, interests, communication style and practical fit, not just who is available.
What areas do you cover?
All 32 London boroughs, plus surrounding towns.
How much does it cost?
Plans start at £650/month for 8 hours of visits.
A one-off, non-refundable £250 family onboarding fee applies.
Am I locked into a contract?
No.
You can pause, adjust or stop at any time.
What if my parent's needs change and they start needing more support than this?
We will talk it through honestly.
If your parent needs a level of support beyond what we provide, we will tell you rather than keep them on a plan that is not right.
How quickly can we get started?
After your first call, you will typically receive a matched companion's profile within 5 to 7 working days.
Does my parent have to want this, or can I arrange it without them?
Start a Conversation
Your parent is part of the process from the start.
We include them in the introduction call, and nothing is confirmed until everyone is comfortable moving forward.